shipping policy

At, we believe that everyone deserves to feel their best. We offer a wide selection of ED and other products and welcome customers from all over the world, especially in Australia. We ship around the world, including the United States. Depending on stock availability we are happy to offer Australia domestic shipping via Australian Post (3/5 days or even the next day).

AUS to AUS delivery via Australian Post (3-4 days), Express shipping to Singapore.

We understand how eager you are to receive your order, and we’re just as excited to send it. We take pride in our attention to detail, which is why we ship from our warehouses in Australia—so that your package arrives swiftly without any hassle If, however, your package was seized or assessed higher duties by customs officials, you should contact our customer support team for assistance with resending it without any extra cost.

We know that you care about the quality of what you buy, and we do too. That’s why we’ve spent years perfecting our shipping process—your package will arrive in great condition!

Shipping can be stressful, so we want to make the process as smooth as possible. Delivery times can be unpredictable—even more so when you’re shipping internationally. We strive to send packages that are well-packed and insured, in an effort to minimize the risk of damage en route—and not necessarily those that reach their destination fastest.

If your order is held up for more than 15 days, we will reship it at no charge to you. However, if this happens and you do not receive a notification from us that your item has shipped again after 5 business days (Monday – Friday), please contact customer support. Packages are shipped in nondescript boxes so that no one can tell what’s inside. They also cannot be returned to the sender, which makes them discreet.

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